Professional Experience

IT Support / Software & Systems Developer

United Nations Development Programme (UNDP) - Ghana

• Provide enterprise-level IT and application support within UN country office environment
• Design and develop internal web-based systems for finance, logistics, travel, and HR operations
• Automate business processes using Power Automate, SharePoint, Power Apps, and Microsoft Forms
• Implement API integrations, access controls, authentication mechanisms, and activity logging
• Maintain IT asset inventories and device custody records for audit compliance

Systems Delivered:

• Pre-Travel Management System
• Petty Cash Management System
• Workload & Staff Request Management Platforms
• Vehicle and Travel Request Solutions
• Internal Staff Communication Tools

National Service Personnel - IT Support

United Nations Development Programme (UNDP) - Ghana

• Delivered frontline IT support and troubleshooting across multiple departments
• Supported deployment of internal digital tools and workflow automation initiatives
• Assisted with system documentation, user onboarding, and staff training

Front-End Web Developer

Holy Trinity Medical Centre - Ghana

• Improved website functionality, usability, and mobile responsiveness
• Developed secure and user-friendly interfaces to support healthcare operations
• Collaborated with management to translate operational requirements into digital features

Full-Stack Web Developer

W3 Multimedia Ghana Limited

• Designed and maintained custom web-based software solutions for diverse clients
• Built backend services, APIs, and interactive frontend interfaces
• Conducted testing, debugging, performance optimization, and maintenance
• Worked closely with clients to gather requirements and deliver tailored digital products